I recently took my two BMWs to Elsen's Autohaus, and I can't speak highly enough about their service. From the moment I walked in, it was evident that their team possesses expert knowledge of the BMW brand.

If you own a BMW and are looking for a service center that combines expert knowledge, great customer service, and repairs at a reasonable cost, I highly recommend Elsen's Autohaus. They have earned my trust and will be my go-to for all future BMW needs.

Edit: The name and ownership may have changed, but the quality service remains. I can't recommend this place enough.

Excellent shop! Quickly diagnosed the problem with my Z4 convertible roof (GM5 Module) and provided recommendations and instruction for repair. The team was easy to work with and answered all my questions. A+++ business. Thanks to John and Andrew my roof works again.

Great service! They worked really hard on our car, but what stood out the most was their genuine concern for our safety. From the moment we brought it in, they listened carefully to what we were experiencing and didn’t just go with the first assumption. They had an idea of what the issue might be, but instead of rushing through it, they took the time to really investigate and get to the root of the problem. That level of thoroughness is rare these days, and it gave us a lot of peace of mind. They kept us informed throughout the process, explained everything in a way we could understand, and made sure we felt confident before getting back on the road. We’re so grateful for their honesty, professionalism, and the care they put into their work. Highly recommend!

Honest and fair prices very knowledgeable of bmw's

These guys are the best BMW experts in Cincinnati.

Great service and communication on a tough problem with my BMW. If you cannot get to the dealer Elsen’s matches the work at better rates

I hate to share how great they are because then everyone will go there..lol

Excellent service, family owned and operated and great guys to deal with. While the dealer wanted over a thousand for some simple repairs, Elsen's did it for a fraction of that. This is now my go-to service center for both my X5 and M235i.

If you own a BMW, call John Jr and schedule your service.